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Director, Emergency Services

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department. Major Responsibilities: Service o Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication. o Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. o Advances the patient experience agenda in the Emergency Department. People o Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance. o Adheres to all Human Resource policies. o Effectively communicates departmental, organization and industry information to staff. o Facilitates evidence based employee engagement practices. o Effectively builds strong relationships and networks to deliver upon organizational and department goals. o Participate in employee and patient rounding and identifies and mentors potential future leaders Quality o Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance. o Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission. o Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety. o Oversees a PI program that consistently monitors and evaluates critical aspects of care. o Is responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards. o Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens. Finance o Seeks new program strategies and/or program enhancements which would expand patient services. o Develops, prioritizes and defends a capital equipment requests. o Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources. Growth o Advances the growth agenda for emergency services. Community o Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community. o Develops and builds strategic external networks. Supports HCA by: o Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service o Practicing and adhering to the "Code of Conduct" philosophy and "Mission and Value Statement" o Performing other duties as assigned #LI-AA1 emergencyservicesleadership o Bachelor's degree Nursing  Required o Master's degree MHA, MSN, MBA, or related field Preferred o 3+ years of experience in emergency services Required o 3+ years of experience in a leadership role Preferred or equivalent combination of education and/or experience Licenses, Certifications, & Training: o Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. Required o Advanced Cardiac Life Support (ACLS) Required o Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) Required o Basic Life Support (BLS) Required Knowledge, Skills, Abilities, Behaviors: o Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred Required o Reference HCA LEADS Bachelor's Degree Job Code: 26870-1881
Salary Range: NA
Minimum Qualification
Less than 5 years

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